Our Price List

Laptop and PC Support

Virus & Malware Removal Thorough scan and removal of malicious software to restore safety and performance. £60 flat rate or £40/hr

Performance Optimisation Speed up your device with RAM upgrades, SSD installation, and bloatware removal. £65 flat rate or £40/hr

Data Backup & Recovery Securely back up or recover important files — locally or to the cloud. £70 flat rate or £40/hr

System Reinstallation & Refresh Fresh install of Windows or macOS with essential updates and drivers. £80 flat rate or £40/hr

Wi-Fi & Network Troubleshooting Fix slow connections, dropouts, or device conflicts for smoother browsing. £50 flat rate or £40/hr

Peripheral Setup Connect and configure printers, webcams, monitors, and other accessories. £45 flat rate or £35/hr

Software Installation & Updates Install or update essential programs with clean, conflict-free setups. £45 flat rate or £35/hr

One-to-One User Training Friendly, jargon-free sessions to build digital confidence and skills. £35/hr (minimum 1 hour)

Mobile Phone Support

App Clean-Up & Performance Tuning Remove clutter, free up space, and improve speed by optimising apps and settings. £35 flat rate or £25/hr

Data Transfer & Cloud Sync Setup Safely move contacts, photos, and files between devices or set up cloud backups. £45 flat rate or £35/hr

Parental Controls & Safety Settings Set age-appropriate limits, app restrictions, and screen time tools for children. £40 flat rate or £30/hr

Accessibility & Customisation Tailor phones for elderly or disabled users — larger text, voice control, and simplified layouts. £40 flat rate or £30/hr

Email & Account Setup Help setting up email, app logins, and secure account recovery options. £40 flat rate or £30/hr

Smart TV and Streaming Support

Smart TV Setup & App Installation Get your TV connected, updated, and loaded with your favourite streaming apps — ready to use. £45 flat rate or £35/hr

Display & Audio Calibration Optimise picture quality and sound settings for your room and preferences. £50 flat rate or £35/hr

Voice Assistant & Casting Setup Enable Alexa, Google Assistant, or Apple AirPlay for hands-free control and easy streaming. £50 flat rate or £35/hr

Privacy & Data Settings Turn off tracking, limit data sharing, and customise permissions for safer viewing. £40 flat rate or £30/hr

Home Broadband Support

Router Placement & Signal Boosting Improve Wi-Fi coverage by optimising router location and reducing signal dead zones. £50 flat rate or £35/hr

Speed Testing & Bottleneck Diagnosis Identify what’s slowing you down — from device overload to poor broadband performance. £55 flat rate or £40/hr

Wi-Fi Channel & Band Optimisation Tweak settings for faster, more stable connections — especially in busy households. £50 flat rate or £35/hr

Security Setup & Parental Controls Protect your network with strong passwords, guest access, and age-appropriate filters. £45 flat rate or £35/hr

Finding Best-Value Broadband Deals We’ll help you compare trusted providers and switch to a better deal — no jargon. £35 flat rate

Full Setup & Activation Support End-to-end help getting your new broadband service up and running smoothly. £60 flat rate or £40/hr

Please note: Our prices are not fixed. We may add a discretionary discount as a courtesy to our customers.

Equipment & Parts Policy

Karter IT Solutions does not supply hardware, accessories, or software licenses unless requested in advance and paid for upfront. This ensures transparency and avoids delays. If you need us to source equipment, we’re happy to help, just let us know before booking.

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