One to One Tutorials
£35/hr (minimum 1 hour)
Data Transfer & Setup
£25 flat rate or £35/hr
Smart TV & App Setup
£25 flat rate or £35/hr
Broadband Savings
£50 flat rate or £35/hr
Virus & Malware Removal
Thorough scan and removal of malicious software to restore safety and performance.
£45 flat rate or £35/hr
Performance Optimisation
Speed up your device with RAM upgrades, SSD installation, and bloatware removal.
£55 flat rate or £35/hr
Data Backup & Recovery
Securely back up or recover important files — locally or to the cloud.
£50 flat rate or £35/hr
System Reinstallation & Refresh
Fresh install of Windows or macOS with essential updates and drivers.
£60 flat rate or £35/hr
Wi-Fi & Network Troubleshooting
Fix slow connections, dropouts, or device conflicts for smoother browsing.
£40 flat rate or £35/hr
Peripheral Setup
Connect and configure printers, webcams, monitors, and other accessories.
£30 flat rate or £30/hr
Software Installation & Updates
Install or update essential programs with clean, conflict-free setups.
£30 flat rate or £30/hr
One-to-One User Training
Friendly, jargon-free sessions to build digital confidence and skills.
£35/hr (minimum 1 hour)
App Clean-Up & Performance Tuning
Remove clutter, free up space, and improve speed by optimising apps and settings.
£15 flat rate or £20/hr
Data Transfer & Cloud Sync Setup
Safely move contacts, photos, and files between devices or set up cloud backups.
£25 flat rate or £35/hr
Parental Controls & Safety Settings
Set age-appropriate limits, app restrictions, and screen time tools for children.
£20 flat rate or £30/hr
Accessibility & Customisation
Tailor phones for elderly or disabled users — larger text, voice control, and simplified layouts.
£25 flat rate or £30/hr
Email & Account Setup
Help setting up email, app logins, and secure account recovery options.
£20 flat rate or £30/hr
Smart TV Setup & App Installation
Get your TV connected, updated, and loaded with your favourite streaming apps — ready to use.
£25 flat rate or £35/hr
Display & Audio Calibration
Optimise picture quality and sound settings for your room and preferences.
£30 flat rate or £40/hr
Voice Assistant & Casting Setup
Enable Alexa, Google Assistant, or Apple AirPlay for hands-free control and easy streaming.
£30 flat rate or £40/hr
Privacy & Data Settings
Turn off tracking, limit data sharing, and customise permissions for safer viewing.
£20 flat rate or £30/hr
Home Broadband Support
Router Placement & Signal Boosting
Improve Wi-Fi coverage by optimising router location and reducing signal dead zones.
£40 flat rate or £35/hr
Speed Testing & Bottleneck Diagnosis
Identify what’s slowing you down — from device overload to poor ISP performance.
£45 flat rate or £35/hr
Wi-Fi Channel & Band Optimisation
Tweak settings for faster, more stable connections — especially in busy households.
£40 flat rate or £35/hr
Security Setup & Parental Controls
Protect your network with strong passwords, guest access, and age-appropriate filters.
£35 flat rate or £30/hr
Finding Best-Value Broadband Deals
We’ll help you compare trusted providers and switch to a better deal — no jargon.
£25 flat rate
Full Setup & Activation Support
End-to-end help getting your new broadband service up and running smoothly.
£50 flat rate or £35/hr
Karter IT Solutions does not supply hardware, accessories, or software licenses unless requested in advance and paid for upfront. This ensures transparency and avoids delays. If you need us to source equipment, we’re happy to help — just let us know before booking.